Section 1 – Information We Collect
When you visit or make a purchase through https://horolia.com/, we collect certain information that helps us process orders and operate our store. This may include your name, billing and shipping address, email address, telephone number, payment details, and any information you voluntarily provide while contacting us. We also automatically receive certain technical information, such as your IP address, browser type, device information, and operating system, to help maintain the performance, security, and functionality of our website. If you choose to subscribe to promotional communications, we may also send updates regarding products, services, offers, or store announcements.
Section 2 – Your Permission
How We Receive Your Consent
Whenever you submit personal information to place an order, complete a payment, arrange shipping, request customer support, or process a return, you authorize us to collect and use that information solely for the purpose of providing the requested service. If we wish to use your information for any additional purpose, including marketing communications, we will either request your explicit permission or provide a clear method for you to decline.
Changing Your Preferences
You may withdraw your consent for marketing communications or request that we stop processing your personal information where applicable by contacting us at support@horolia.com. Please note that certain information may still be retained where necessary to fulfill legal obligations or complete existing transactions.
Section 3 – When Information May Be Shared
We may disclose personal information when required by applicable laws, legal processes, court orders, or government authorities. Information may also be shared when reasonably necessary to protect our business, prevent fraudulent activity, enforce our policies, investigate suspected violations, or safeguard the rights, property, or safety of our customers and others.
Section 4 – Shopify Platform
Our online store is powered by Shopify Inc., which provides the e-commerce technology that enables us to offer products and process customer orders. Information submitted through our website is stored using Shopify's secure infrastructure, databases, and servers protected by industry-standard security measures.
If you complete your purchase using Shopify's payment services or another supported payment gateway, your payment information is processed using secure encryption technologies that comply with the Payment Card Industry Data Security Standard (PCI-DSS). Payment details are retained only for as long as necessary to complete the transaction and are handled according to Shopify's security practices.
Additional information regarding Shopify's policies is available through Shopify's Terms of Service and Privacy Policy.
Section 5 – Third-Party Service Providers
To operate our business efficiently, we work with selected third-party companies that provide services such as payment processing, shipping, analytics, customer support, fraud prevention, marketing, and website hosting. These providers receive only the information required to perform their specific services on our behalf.
Each third-party provider maintains its own privacy practices. We encourage you to review their privacy policies whenever you interact directly with their services. Some providers may process information in countries different from your own, meaning your information may become subject to the laws of those jurisdictions.
External Websites
Our website may include links directing you to websites operated by independent organizations. Once you leave our Site, this Privacy Policy no longer applies. We are not responsible for the privacy practices or content of external websites and recommend reviewing their individual privacy policies before submitting personal information.
Analytics Services
We may use analytics tools, including Google Analytics or similar technologies, to better understand website traffic, visitor interactions, and overall website performance. This information helps us improve the shopping experience and optimize our services.
Section 6 – Protecting Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction. Sensitive payment information is encrypted using Secure Socket Layer (SSL) technology together with strong encryption standards during transmission. While we continuously maintain appropriate security practices, no online transmission or electronic storage method can be guaranteed to be completely secure.
Section 7 – Cookies and Similar Technologies
Our website uses cookies and comparable technologies to improve functionality, remember your preferences, maintain secure sessions, analyze website traffic, and enhance overall performance. Certain cookies are necessary for the operation of our online store, while others help us understand visitor behavior or personalize content and advertising.
You may control or disable cookies through your browser settings at any time. Please note that restricting cookies may affect certain website functions and could limit the availability of some features. Where required by applicable law, you may also manage your cookie preferences using the cookie banner presented when you first visit our website.
Section 8 – Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in our business operations, legal obligations, technologies, or services. Any revised version becomes effective once published on this page unless otherwise stated. We encourage visitors to review this Privacy Policy regularly to remain informed about how personal information is collected, used, and protected. If our business undergoes a merger, acquisition, sale, or transfer of assets, customer information may be transferred as part of that transaction, subject to applicable privacy laws.